At Manoya AI, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.
1. Who We Are
Manoya AI is an intelligent assistant platform designed to help businesses automate communication and manage customer relationships across various platforms including Instagram, Telegram, WhatsApp, and Web.
2. What Data We Collect
We may collect the following types of data:
Public profile information from connected platforms (e.g. Instagram username, user ID)
Messages sent to and from your connected channels
Contact information voluntarily provided (e.g. email address)
3. How We Use Your Data
We use this data to:
Deliver our messaging automation services
Respond to user inquiries and support requests
Improve the quality and performance of our services
We do not sell, rent or trade your personal data to third parties.
4. Data Storage and Security
All data is transmitted securely using industry-standard encryption. We only retain data for as long as needed to provide our services or as required by law.
5. Third-Party Services
Our application interacts with third-party APIs (such as Meta/Instagram API) to function. Please refer to those services' own privacy policies for more details.
6. User Rights
You have the right to:
Access your data
Request deletion of your data
Withdraw your consent at any time
To request data deletion or exercise your rights, contact us at: contact@manoya.ai
7. Updates
We may update this policy from time to time. We encourage users to review it periodically.
